My CV

Grace Goodall   

39 Salisbury Street                                                    Tel: 0191 4952087

Pelaw                                                               Mobile: 07715441597

Gateshead                                                          E-Mail: gracegoodall@ymail.com

Tyne and Wear

NE10 0XY 

 

Personal Profile

I consider myself an honest, reliable and hardworking individual.  I am keen to learn and am prepared to undergo any training relevant to working.  I am able to work on my own initiative and have the ability to follow instructions.  I work well with others and feel I could easily fit into any team.  

Employment History

July 2014 – September 2014                               Customer Service Adviser

                                                                                                         Teleperformance

    Watermark Business Park

                                                                                                                    Gateshead

 Duties included:

•       Answering telephone calls from the public

•       Dealing with a high volume of calls in a timely manner

•       Using skill to handle aggressive callers / sensitive information 

•       Transferring calls to relevant departments

•       Inputting  appropriate / accurate information onto a computer data base

•       Booking follow up appointments

July 2010 – July 2010                               Retail Assistant (Work Experience)

 Charlie & Bens

      Metrocentre

                                                        Gateshead 

Duties included:

• Customer service
• Using a computerized till
• Handling cash and issuing change
• Merchandising and window display
• Pricing items prior to display
• Stock taking
• Proactively approached prospective customers to increase sales 

 

 

 

Education & Training

Sept 2013 - To Present                                                             Newcastle College

Foundation Degree in Photography

Sept 2011 – June 2013                                                              Newcastle College

Extended Diploma in Photography

Function skills Level 3 in Maths

2005 – 2011                                              Heworth Grange Comprehensive School                                    

GCSE

English, Maths, Science, French, Media Studies, History, Performing Arts, PSE, Food Technology  

BTEC

Employability Skills

As Level

English, Art, Media 

 

Hobbies & Interests

I am a keen amateur photographer and in my spare time I visit local places of interest in order to take photographs.  I have such love for fashion photography and  fine art, I spend most of my spare time bogging about photography alongside fashion. I enjoy music and regularly attend live music events.

References

Available upon request